Use Cases

Everything produced and sold that is consumed or used, relies on trust.

Trust provides certainty, reduces friction, eliminates anxiety and creates confidence about the future. Any perceived gaps between what you say and your actions have an immediate impact on your trustworthiness and reputation. That’s because they can now be shared virally, universally, and instantly.

That means your biggest risk is losing the trust of stakeholders.

Trustgenie supports many use cases – for both internal and external stakeholder relationships. Here are high-level details.

YOUR STAKEHOLDERS

Internal Use Cases

Trust is the foundation for healthy relationships and effective collaboration within an organisation. It is essential in all functional areas, including Human Resources and Change/Transformation Management.

Internal trust performance plays a critical role because it also sets the tone for your external relationships.

Those affected include the Board, Non-Executive Directors, C-Suite executives, senior managers, managers, teams, and employees.

Here are several use cases associated with trust between internal stakeholders:

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Improve Communication

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Reduce Costs

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Increase Productivity

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Improve Employee Recruitment & Retention

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Make Better Decisions

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Resolve Conflicts

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Build Stronger Customer Relationships

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YOUR STAKEHOLDERS

External Use Cases

Trust is the glue that binds all relationships between your organisation and its external stakeholders.

Your external trust performance profoundly impacts your revenue generation, costs, reputational and other forms of risk, and social license.

There are many stakeholder groups who rely on your organisation to be trustworthy. These include customers, suppliers, shareholders, creditors, partners, government/regulators, media, community, trade unions, and industry associations.

Here are several use cases associated with building and maintaining trust with external stakeholders:

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Ensure Accountability

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Protect & Enhance Reputation

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Mitigate Risks

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Create Customer Loyalty

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Reduce Marketing/Sales/Support Costs

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Generate More Revenue

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Attract Talent

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Generate Investor Confidence

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Access Capital

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Strengthen Supplier Relationships

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Retain Government/Regulator Support

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Generate Positive Media Coverage

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Gain Community Support

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Our purpose is to create certainty in stakeholder relationships